Why would this happen in this day and age?  

​While at the north end of Bayfield Street in Barrie, Ontario today, we entered the drive through at Tim Hortons.  

My daughter, who suffers from anxiety, had a panic attack, was inconsolable and sobbing somewhat loudly.  

When we got to the speaker to order, my daughter was already overwhelmed, could not make up her mind to place an order so I let “the voice” know that we had changed our minds, apologized and that we would be driving through.  

Instead of a civil response we heard someone mocking the cries and sobs of my daughter.  We simply moved ahead and weighed our response.  

When we got to the window, the employee was more interested in seeing who was in the car than my apology for going through and not ordering.  My offer of an apology for taking up time was completely ignored.  I have received more recognition of my existence from fence posts   

My gut response, once out of the line up, as a mother was to go inside and demand just treatment for my daughter and an apology.   However, this would have exacerbated my daughter’s panic attack.  

I  am speechless at the lack of compassion shown here, the absence of civility, the ignorance of the human condition and the complete disregard for simple customer service skills.  

What is wrong with that employee?   

Why would I post this publicly rather than on a customer feedback form on Tim Hortons web page?  Because my last submission via that web page went completely ignored.   I was letting them know about leaky cups which did not hurt my feelings but was simply inconvenient.   

Advertisements

This is a post to show a friend all about WordPress and how to post

rag doll cat, long hair, midland image, keewatin

My Cat

  1. This is a picture of my cat.  that’s it.
  2. Tom was sitting next to me.

 

please click here to see where I work 

Hannah’s Dress Collection

Since I received my new serger for my birthday in June, I have been discovering that sewing knits and stretch fabrics can actually be an enjoyable experience.

Hannah's Camoflague Outfit for a Trip to the Zoo

Hannah's Camoflague Outfit for a Trip to the Zoo

I had some Lycra and spandex material leftover from a swimsuit project and was able to make this for Hannah for our trip to the zoo in August.

Mind you, I have also rediscovered the wonders of my simple sewing machine as well…

Labour Day Weekend 2009 005

My Friend, Darren



My Friend, Darren, originally uploaded by Allegromouse.

I am by no means a great photographer. I own a camera that is way beyond me. I don’t have the patience for all the settings and can’t be bothered to read the manual that weighs more than my first born.
My friend, Darren is a great photographer though, so I spent almost our entire geocaching event trip taking pictures of him, taking pictures.

Remembering Chicken Pox



Chicken Pox, originally uploaded by Allegromouse.

Two years ago Hannah had the Chicken Pox. They showed up while we were camping in Parry Sound, Ontario.
Rather than mess around with cotton balls and Calamine Lotion, we bought a paint brush at the dollar store in town and painted her head to toe with the lotion. She was over it in a week.
While other parents were pulling their children out of daycare only to have them get it anyway, we were glad it was done and over.

Sunday Dinner



Sunday Dinner, originally uploaded by Allegromouse.

I spend all kinds of time in the woods around the area and never found these on my own. Step son # 1 wanders out for the first time and brings us back a pound! Great Sunday Dinner.

Practicing for the Big Race on Saturday



We got it!, originally uploaded by Allegromouse.

This cart has seen a number of cousins venture down Talbot Street in Port McNicoll. This weekend, Hannah believes it is her turn to race the family go-cart down the hill.
I have to hurry up and sew that bublle wrap suit and only have two days to compelte it!